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Jobs in Monterey

Browse Hospitality Careers

Advance your career with our assortment of exciting jobs in Monterey. Applicants are encouraged to apply in person whenever possible. Please apply online only if you are unable to apply in person for our listed hotel careers; we want to see your smiling face!

We accept applications in our office Thursdays from 1:00pm - 5:00pm.


Why Start Your Hospitality Career with Portola?

The Portola Hotel & Spa Offers a competitive wage/benefit package which includes Medical, Dental and Life Insurance, Paid Vacation, Sick Pay, 401(k) Retirement Savings Program, Educational Reimbursement Program, and a Complimentary Salad Bar Buffet during Meal Periods.

Resumes may also be faxed to (831) 375-0857. For more information, call (831) 649-2696. 


Listings for Management Openings

Department Position Description
Housekeeping Assistant Director of Housekeeping

Assists in directing the overall Housekeeping and Laundry operations and act as the Director of Housekeeping in his/her absence. Ensures guestrooms and public areas are consistently clean and maintained according to Portola Hotel & Spa standards. Responsibilities include assisting in maintaining par levels for supplies and equipment and replenishing shortages and other business supplies for daily business.  Schedule inspections of all guest rooms and public areas to ensure everything is clean and in good repair. Conduct pre-shift meetings and review all information pertinent to the day's activities with the Housekeeping team. Also responsible for hiring, training, supervising and counseling of department employees. 

Engineering Assistant Director of Engineering

The Assistant Director of Engineering is responsible to assist the Director of Engineering on all matters related to the repair and maintenance operation of the facilities within Portola Hotel & Spa.  In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering. 

Must have strong technical skills to be utilized to assess critical situations, respond and delegate solutions to those situations effectively.  Must possess a positive attitude and have the ability to work with a team of Engineers and be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Key responsibilities include, but not limited to: Implement long- and short-term departmental strategies, policies, procedures, and standards. Conduct house tours and visually assess the safe and efficient maintenance and operation of the physical structures of the hotel, all mechanical, electrical, HVAC systems, pool area, and any other related equipment. Train and evaluate staff knowledge on current MSDS for chemicals used in assigned areas. Ensure that room maintenance requests are handled in a prompt and courteous manner.  Maintain vendor relationships and assist with the administration of all vendor contracts controlled by the engineering department.

A minimum of 3 years of progressive facilities management experience in a hotel or a related multi-structural property.

Listings for Full-Time Openings

Department Position Description
Housekeeping Houseperson

Must be a team player, professional and have a great attitude. Previous hotel experience a plus. Must have flexible availability and be able to work weekends and holidays. 

Reservations Reservations Agent

Sells and inputs future room reservations for corporate, transient and group guests. Provides excellent service to customers while ensuring the highest possible occupancy and revenue for the hotel.

At least one year of customer service experience in a customer service industry or 6 months in a Hotel Front Desk or Reservations role. Computer knowledge a MUST. Opera knowledge a plus.

Guest Services Front Desk Agent

We are looking for an energetic, positive personality with exceptional communication skills.  Must be show professionalism, be a team player, and a multi-tasker Responsible for greeting, checking-in guests, and providing prompt and courteous service.  Previous customer experience required, hotel experience preferred. Must have the ability to stand for long periods of time.  Must be flexible regarding working hours.

Housekeeping Graveyard Laundry Attendant

Must be a team player, have a great attitude and have a flexible schedule. Must work with a sense of urgency and have great time-management skills. Graveyard shift 1:30am-10am

Housekeeping Room Attendant

Room Attendants are responsible for maintaining the high level of cleanliness of our guest rooms during and after the guests stay while providing courteous, attentive and efficient service to all guests.  Must be a team player and have a strong desire to work in a fast paced environment. Previous hotel housekeeping experience a plus. Flexible schedule required and must be available to work weekends & holidays.

Listings for Part-Time Openings

Department Position Description
Jacks Restaurant FSA (Busser)

Must be professional, team player and have the ability to multi task. Experience in food and beverage a plus.  Must have or be able to obtain Food Handler Certificate.

Jacks Restaurant Server

Must be a team player and have been on a service team. Great attitude and communication skills a must. Previous serving experience required. Micros experience a plus. Food Handler Card required.

NIght Audit Night Auditor

Excellent communication and phone etiquette skills required. Must be detailed oriented and have the ability to multitask. Opera software experience a plus; computer literate, 10 key adding machine. Previous hospitality, night audit or accounting experience required. Graveyard shift. 11pm-7am.

Housekeeping Room Attendant

Room Attendants are responsible for maintaining the high level of cleanliness of our guest rooms during and after the guests stay while providing courteous, attentive and efficient service to all guests.  Must be a team player and have a strong desire to work in a fast paced environment. Previous hotel housekeeping experience a plus. Flexible schedule required and must be available to work weekends & holidays. This is an On-Call position.

Security Security Officer

Security officers are responsible for ensuring the safekeeping of guests, staff, building and grounds including but not limited to; patrolling the property, responding to emergency calls, assisting guest as appropriate, preparation of incident and end of shift reports and other duties as assigned.

Must be a team player, professional, punctual and have strong customer service skills. Must possess excellent written and verbal communication skills. 2 years of security experience required. Security industry, hospitality, law enforcement or military experience preferred. A high school diploma or equivalent is required. Basic computer skills is a plus. Must be available to work a flexible schedule including weekends and work an occasional rotating graveyard shift. 

Housekeeping Graveyard Laundry Attendant

Must be a team player, have a great attitude and have a flexible schedule. Must work with a sense of urgency and have great time-management skills. PM shift 1:30am-10am.