Information on Our Hotel in Monterey Bay

Portola Hotel & Spa is dedicated to providing a memorable, comfortable stay. Consult our Fact Sheet below to learn more about our hotel in Monterey Bay, our onsite features, and directions to Monterey Bay from the airport.

Portola Hotel & Spa is dedicated to providing a memorable, comfortable stay. Consult our Fact Sheet below to learn more about our hotel in Monterey Bay, our onsite features, and directions to Monterey Bay from the airport.

Address:

Portola Hotel & Spa
Two Portola Plaza
Monterey, CA 93940
Telephone: (831) 649-4511
Fax: (831) 649-4115
Email: info@portolahotel.com

Location:

The Portola Hotel & Spa is located in the heart of the Monterey Peninsula, which has been called the “greatest meeting of land and sea” in the world. The hotel in Monterey Bay is located within walking distance of the esteemed Monterey Bay Aquarium, Fisherman’s Wharf, Monterey State Historic Park, Cannery Row, and Monterey State Beaches.

Reservations:

Phone: (888) 222-5851
Email: reservations@portolahotel.com

Number of Rooms:

379 guest rooms & suites

Guest Room Features:

Our boutique-style rooms feature views of the bay, the city, or our lush garden terrace and feature locally crafted sustainable mattresses, 42” flat screen televisions and eco-friendly bath amenities.

  • Complimentary newspaper
  • Eco-friendly bath amenities
  • Feather top beds
  • Hair dryer
  • High-speed wireless & wired Internet access
  • Organic coffee & tea services
  • Iron & ironing board
  • Make-up mirror
  • Oversize work desk with data port
  • 42” flat-screen television
  • Same day laundry & dry cleaning service

Guest Amenities:

  • 24-hour business center
  • ATM
  • Bell services
  • Car rental
  • Chocolate chip cookie upon arrival
  • Complimentary fitness center
  • Concierge
  • Fed-Ex, UPS, USPS
  • High-speed wireless Internet in public spaces
  • Non-smoking guest rooms
  • On-site shops & galleries
  • Heated pool & Jacuzzi with cabanas
  • Room service
  • Award-winning, full service day spa Spa on the Plaza

Restaurants:

Jacks Restaurant 
Ideal for any occasion, Jacks Restaurant & Lounge offers the finest local cuisine the Central Coast has to offer. Sit down for breakfast or dinner on our outdoor patio or indoors in our comfortable fireside dining room.

Jacks’ menu features locally grown produce, Certified Angus beef, and seafood chosen in support of the Monterey Bay Aquarium’s “Seafood Watch” program. Experience everything Jacks has to offer, and you’ll leave here a locavore.

Located off of our lower lobby, Jacks is open daily for breakfast and dinner. For reservations, call (831) 649-2698.

The Lounge

Unwind after a long day next to the library fireplace and enjoy a premium cocktail or a glass of wine from Jacks selection of premium Monterey County wines. Specialty appetizers from the small bites menu make Jacks Lounge the perfect place to gather and plan your next adventure on the peninsula. Open from 2:00pm to 11:00pm.

Happy Hour Daily 4:00pm to 6:00pm

Peter B’s Brewpub 
Located behind the Portola Hotel & Spa, Peter B's Brewpub is Monterey's original craft brewery.  Executive Chef Jason Giles and Brew Master Kevin Clark combine great pub food and hand-crafted beer in a warm, friendly atmosphere. Open daily at 11:00am.

Peter B's Brewpub also features monthly Brewer’s Dinners and a Mug Club Membership with a great community of home brewers, beer connoisseurs, and beer enthusiasts alike. For reservations, call (831) 649-2699.

Happy Hour Daily 4:00pm to 6:30pm

Spa & Fitness Services:

Voted Monterey County’s #1 day spa, Spa on the Plaza is a full-service spa and salon located just steps from your room. With 60 therapeutic treatments, relaxing lounge and steam showers, mani-pedi services, plus hair and makeup artists available, Monterey’s finest spa is here to attend to all of your spa and beauty needs.

The 6,000-square-foot facility offers ten treatment rooms and an extensive spa menu of more than 30 signature treatments. The fitness center has modern Cybex cardiovascular and Nautilus resistance weight training equipment.

Hours:

Spa: 9am to 7pm daily
Fitness Center:  open 24-hours

Meeting & Banquet Facilities:

Host anything from a gala to an intimate private dining occasion at Portola, providing access to 50,000 square feet of flexible indoor space and 60,000 feet of sprawling outdoor space. Our experienced team can handle all the catering and set-up details. Call (831) 649-4511 to speak to one of our dedicated catering and convention services professionals

Pet Friendly:

At our hotel, we treat every pet like part of the family. From the moment you and your pet arrive the hotel staff is ready to assist you with all your pet-care needs. From dog-friendly amenities to pet dining areas and walking services, everyone in the family will have a great time at the Portola Hotel.* Pet-friendly amenities include:

  • Welcome letter from our personal pet concierge
  • Welcome treat for your pet at check-in
  • Pet dining areas near the hotel
  • Complete guide of pet activities on the peninsula
  • Pet vet, spa and walking services and doggy daycare nearby

*$50 the first night, $25 each additional night – max $100.

Green Initiatives:

Portola Hotel & Spa has a history of supporting our environment and has participated in several programs dedicated to conserving environmental resources. Our hotel is Central California’s only U.S. Green Building Council LEED® Certified hotel, and has earned the following recognitions:

  • The 2011 Governor’s Environmental and Economic Leadership Award (GEELA)
  • California Integrated Waste Management Board’s WRAP (Waste Reduction Awards Program) Award 19 years in a row
  • Monterey Bay Area Green Business Program’s green certification
  • The California Hotel & Lodging Association Stars of the Industry Award for “Good Earth Keeping”

Parking:

Self-Parking - $19 per day
Valet Parking - $22 per day 
Both offer in and out privileges

Check-In: 4pm
Check-Out: noon

Directions:

From Monterey Peninsula Airport

  • Exit Airport on to Highway 68 West
  • Exit Highway 1 South and  stay in the right hand lane for next exit
  • Exit the Monterey/Fisherman's Wharf exit
  • At the first stoplight make a right hand turn onto Aguajito
  • Continue on Aguajito until it ends at Del Monte Avenue
  • Turn left on Del Monte Avenue and continue straight for three stoplights
  • Merge into the left lane at the third stoplight (road will split - do not enter the tunnel)
  • Once through stop light, hotel will be ahead, one block on right side

From Fresno to Hotel

  • Take Highway 99, NW, to Chowchilla
  • Take Highway 152 West to Los Banos, over Pacheco Pass
  • Turn left just past Casa de Fruita - take Highway 156 West to Hollister and San Juan Bautista
  • Take 101 South to the city of Prunedale
  • Stay in right hand lane and look for the sign for Monterey Peninsula
  • Exit on Highway 156 to 'Monterey Peninsula' and Highway 156 will become Highway 1 South
  • Exit at Del Monte Avenue/Pacific Grove exit and continue straight on Del Monte Avenue
  • Merge into  the left lane at the sixth stoplight (road will split - do not enter the tunnel)
  • Once through stop light, hotel will be ahead, one block on right side

From San Francisco/San Jose to Hotel

  • Take Highway 101 South to the city of Prunedale
  • Stay in right hand lane and look for the sign for Monterey Peninsula
  • Exit on Highway 156 to 'Monterey Peninsula' and Highway 156 will become Highway 1 South
  • Exit at Del Monte Avenue/ Pacific Grove exit. Continue straight on Del Monte Avenue
  • Merge into  the left lane at the sixth stoplight (road will split - do not enter the tunnel)
  • Once through stop light, hotel will be ahead, one block on right side

From East Bay San Francisco to Hotel

  • Take Highway 92 or 84, depending on which part of East Bay you are coming from
  • Take Highway 101 South to the city of Prunedale
  • Stay in right hand lane and look for the sign for Monterey Peninsula
  • Exit on Highway 156 to 'Monterey Peninsula' –Highway 156 will become Highway 1 South
  • Exit at Del Monte Avenue/ Pacific Grove exit and continue straight on Del Monte Avenue
  • Merge into the left lane at the sixth stoplight (road will split - do not enter the tunnel)
  • Once through stop light, hotel will be ahead, one block on right side

From Los Angeles/Southern CA to Hotel

  • Take Highway 101 North
  • Take the 'Monterey Peninsula' exit which will bring you to Highway 68
  • Turn left on Highway 68
  • Exit on Highway 1 South
  • Stay in right hand and lane and take first Monterey exit
  • Turn right at the first stop light (Camino Aguajito Ave) and continue until road ends
  • Turn Left on Del Monte Avenue. Continue on Del Monte and continue straight for three stoplights. Be in the left lane at the third stoplight (road will split - do not enter the tunnel)Once through stop light, hotel will be ahead, one block on right side
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