Wow Your Attendees & Clients
You've selected the perfect venue; all your schedules and itineraries are done to the minute – and now your event is finally here! Our meetings pros here at the Portola Hotel & Spa are here to support and help you vision come to reality, but most importantly, we want your guests and clients to feel welcomed and WOW-ed!
Take a look at our Top Five Tips on how to best impress and WOW your guests and clients during your next conference or special event.
1. Never Under Estimate the Power of a First Impression
Exuding professionalism from the inside out is crucial! Dress to impress, and of course, excellent communication and etiquette is key, from start to finish.
2. Start Planning Early
We live by the motto, it's never too early to plan ahead. Work with your venue and your client, to have as many details ironed out far in advance, to ensure success and ease during your event.
De Anza Ballroom
3. Know Your Hotel Product & Location
Brainstorm with your venue's meetings, catering and events professionals, to help identify the best and most unique local attractions and vendors for offsite events, as well as menu selections. Let your location and region shine and take advantage of your site's resources to help create an unforgettable guest and client experience.
4. Never Say No!
Always find a solution even if it's a referral, clients appreciate the assistance no matter the outcome.
5. Check & Double Check
Leading up to your event (before during and after) make sure all your client's needs and specifications are met and even exceeded. This will allow you to relax and put your best foot forward.
Guest Post by Eddie Guice, Catering & Conventions Services Manager, Portola Hotel & Spa