Learn more about Portola Hotel & Spa
Where is the Portola Hotel & Spa located?
The Portola Hotel & Spa is located in the heart of downtown Monterey, CA. Just steps away from historic Fisherman’s Wharf and the Monterey Bay, our hotel offers 379 newly renovated guest rooms and suites, 60,000 square feet of meeting space with the adjacent Monterey Conference Center, a day spa, and a variety of other amenities, perfect for both groups and leisure guests.
How many guest rooms does the property feature?
The Portola Hotel & Spa features 379 newly renovated guest rooms and suites.
What types of restaurants are located on property?
What type of spa and fitness facilities does the property feature?
Overnight guests have access to the hotel’s spa, Spa on the Plaza. Our award-winning day spa features separate men’s and ladies’ locker rooms and a relaxation lounge. The 6,000 square foot facility offers 11 treatment rooms and an extensive spa menu of more than 40 signature treatments. Spa on the Plaza is open Wednesday through Monday.
The fitness center is open 24 hours a day for overnight guests. Access to the pool and Jacuzzi is available 7am to 10pm for all overnight and Spa on the Plaza guests.
Does the Portola Hotel & Spa have conference and meeting facilities?
The Portola Hotel & Spa offers 60,000 square feet of meeting space with the adjacent Monterey Conference Center. Our experienced catering, convention services and on site event technology staff will professionally handle all the details of your meeting or special event.
Is the Portola Hotel & Spa pet friendly?
The Portola Hotel & Spa is a pet-friendly property. Outside our back door is a coastal recreational trail and Del Monte Beach where you can walk endlessly with your pet.
A $50 pet fee, per room, per night, applies. Pet fees are exclusive of taxes. Two pets per room max; however, we do not have breed or size restrictions. Pets cannot be left unattended in guest rooms.
For more information, visit https://www.portolahotel.com/ourhotel/pet-friendly.
Is the Portola Hotel & Spa eco-friendly?
The Portola Hotel & Spa is proud to be a green, U.S. Green Building Council LEED® Certified property. We have a history of supporting our environment and have participated in several programs dedicated to conserving environmental resources.
For more information, visit https://www.portolahotel.com/green.
What is the cost of parking during my stay?
The Portola Hotel & Spa offers on-site parking with both in and out privileges. Daily self-parking is available for $22 per day and $27 a day for valet service, plus applicable taxes. Parking rates are subject to change without notice.
What time is check-in and check-out?
Check-in starts at 4pm. Check-out is by 12pm noon.
- Early check-in fee: $40 (based upon availability)
- Late checkout fee: $50 (based upon availability)
What is the cancellation policy?
Free cancellation up to 4pm two days before arrival. Modify or cancel a reservation booked directly through the hotel. Reservations with advanced purchase rates and other limited exclusions will be subject to the rate offer rules communicated at the time of booking. Please note that changes to the reservation will be subject to availability and any pricing changes or rate differences.
If you are booking via third-party travel professionals or online travel agencies, you are advised to contact the booking provider for information on their policies.
For any questions or inquiries, please reach out to our reservations team at email@example.com.
Is my reservation guaranteed?
Reservations booked directly through Portola Hotel & Spa either online or by a reservations agent must be guaranteed by a credit card when you book your stay. A valid government issued photo ID will be required upon check-in.
What are the applicable hotel taxes and fees?
Room rates are subject to the following fees per room per night:
- Occupancy Tax: 12%
- CA Tourism Tax: 0.065%
- County Tourism Assessment: $2.00
- CCFD: 4.15%
No resort fees!
- Kids stay free – max child age 17
- Late cancellations: Forfeit one (1) nights room and tax charge unless otherwise stated on the reservation
- No show Reservation: Forfeit one (1) nights room and tax charge
- Early check-in fee: $40 (based upon availability)
- Late check-out fee: $50 (based upon availability)
Guest Room Features
- Air conditioning
- Ceiling fans
- Data port
- Flat-screen television
- Full length mirrors
- Headboard with built-in lighting & USB outlet
- Hypoallergenic bedding
- In-Room safe
- In-Room high-speed wireless or wired Internet access*
- Iron & ironing board
- Keurig® Coffee Maker, featuring coffee & tea services
- Lighted ceiling fan
- Lighted makeup mirrors
- Luggage rack
- On-demand movies*
- Organic bath amenities
- Pressed linens
- Work desks
*Fee associated with amenity.
Guest Room Services
- Fed-Ex, UPS, USPS
- High-speed wireless Internet
- Non-smoking guest rooms
- On-site shops & galleries
- Spa on the Plaza
- On-site dining
Connecting rooms are available, based on availability. Please contact our reservations team at firstname.lastname@example.org to place your request.
Accessible rooms are available. To learn more, visit https://www.portolahotel.com/accommodations/accessible-accommodations.
From the Monterey Airport
Exit Airport on to Highway 68 West. Exit Highway 1 South. Stay in the right hand lane for the next exit. Exit the Monterey/Fisherman's Wharf exit. At the first stoplight make a right hand turn onto Aguajito. Continue on Aguajito until it ends at Del Monte Avenue. Turn left on Del Monte Ave. and continue straight for three stoplights. Be in the left lane at the third stoplight (road will split - do not enter the tunnel). Once through the stoplight, the hotel will be ahead, one block on the right side.
From San Francisco/San Jose to Hotel
Take Highway 101 South to the city of Prunedale. Stay in right hand lane and look for the sign for Monterey Peninsula. Exit on Highway 156 to 'Monterey Peninsula'. Highway 156 will become Highway 1 South. Exit at Del Monte Ave. / Pacific Grove exit. Continue straight on Del Monte Avenue. Be in the left lane at the sixth stoplight (road will split - do not enter the tunnel). Once through the stoplight, the hotel will be ahead, one block on the right side.
From Los Angeles/Southern CA to Hotel
Take Highway 101 North. Take the 'Monterey Peninsula' exit which will bring you to Highway 68. Turn left on Highway 68 Exit on Highway 1 South. Stay in right hand and lane and take the first Monterey exit. Turn right at the first stop light (Camino Aguajito Ave) and continue until the road ends. Turn Left on Del Monte Avenue. Continue on Del Monte and continue straight for three stoplights. Be in the left lane at the third stoplight (road will split - do not enter the tunnel). Once through the stoplight, the hotel will be ahead, one block on the right side.