ACCESSIBILITY FEATURES AT OUR MONTEREY HOTEL

Hotel Accessibility Features

• Closed caption televisions
• Designated ground level self-parking
• Accessible van self-parking
• TTY for guest use
• Public bathrooms with one larger stall equipped with grab bars for safety & support
• Ramp access to lower lobby restaurant, terrace, and entrance to the parking garage
• Ramp access to upper lobby check-in, valet, and elevator access
• Push-lever to exit side entrance doors towards parking garage, spa building, & pool
• Automatic doors to enter or exit the lobby in the Main building
• Automatic doors to enter or exit the lobby in the Main building & Spa building providing access to the parking garage
• Ramp access from garage to Spa building to access elevators
• Braille on meeting room signs
• Fire alarms for audio & visually impaired are available
• There are accessible Doorways to all public areas
• Service animals are accepted
• There is alternative text signage for all public spaces
• Accessible Self-Parking spots are available
• Accessible Valet Parking is available
• There are accessible parking spaces available (8 feet wide for car plus 5-foot access aisle)
• The count of van-accessible spaces is 4
• The count of total accessible Spaces is 9
• There are accessible parking spaces closest to the accessible entrance
• The public access area ramps are non-slip
• All the ramps longer than 6 feet have railings on both sides
• There is an accessible path of at least 36 inches wide to the check-in the desk
• There is an accessible path of at least 36 inches wide to the guestrooms
• There are accessible paths of at least 36 inches wide in all public guest areas
• There is an accessible elevator
• The pool has an accessible entrance (ramp, lift)
• There is sufficient room for guests with mobility issues to maneuver in the fitness center
• The business center is accessible
• There are 379 hotel Rooms & Suites
• There are 14 Accessible Rooms

Portola Hotel & Spa at Monterey Bay sources Sabre's SynXis booking engine for digital room reservation transactions. We are proud to partner with Sabre as they have also committed to digital accessibility and have taken steps to be compliant with the current standards. Sabre's SynXis Booking Engine (SBE), our current product, has been coded to WCAG 2.0 and Section 508 guidelines and standards as of February 18, 2019.