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Jobs in Monterey

Browse Hospitality Careers

Advance your career with our assortment of exciting jobs in Monterey. Applicants are encouraged to apply in person whenever possible. Please apply online only if you are unable to apply in person for our listed hotel careers; we want to see your smiling face!

We accept applications in our office Thursdays from 1:00pm - 5:00pm.


Why Start Your Hospitality Career with Portola?

The Portola Hotel & Spa Offers a competitive wage/benefit package which includes Medical, Dental and Life Insurance, Paid Vacation, Sick Pay, 401(k) Retirement Savings Program, Educational Reimbursement Program, and a Complimentary Salad Bar Buffet during Meal Periods.

Resumes may also be faxed to (831) 375-0857. For more information, call (831) 649-2696. 


Listings for New Restaurant Openings

Department Position Description
Food & Beverage Host

Located in the heart of downtown Monterey, adjacent to the Monterey Conference Center (currently undergoing a $60 million dollar renovation) the AAA Four Diamond Portola Hotel & Spa has created a brand new, high volume bar/restaurant, offering lunch and dinner daily.

Opening in April 2017, our trendy bar concept will feature hand-crafted cocktails, draft wine and craft beer from Peter B’s designed to quickly serve our large group conference attendees.

Sourcing local farmers and purveyors from the salad bowl of the world, we’ve built fresh, seasonal menus using the incredible ingredients available throughout Monterey County.

Are you enthusiastic, highly energetic and get a kick out of creating memorable experiences?  Apply on-line today! 

Hosts are responsible for setting the stage for an exception dining experience by making every guest feel well and demonstrating genuine hospitality towards everyone who walks in the door. They are responsible for seating guests, managing a wait list during high volume, and engaging with guests while they are waiting, being seated, or exiting. 

Duties and Responsibilities

  • Compliance with a sequence of guest service standards to positively impact the guests’ experience
  • Ability to assume a pleasant and helpful attitude towards guests and fellow staff
  • Responsible for greeting guests upon arrival and escorting them to tables
  • Responsible for scheduling reservation in conjunction with managers and F&B coordinator
  • Knowledge and proper use of floor plans including server sections, table/seat numbers
  • Responsible for notifying servers when a table in sat in their section
  • Responsible for maintaining even covers between all servers on the floor
  • Responsible for updating OpenTable with current table covers
  • Responsible to reading Banquet Event Orders, group resumes and reservation notes
  • Responsible for answering restaurant phone within 3 rings and maintain pleasant and professional phone etiquette
  • Responsible to maintain order and cleanliness at host stand and front of restaurant
  • Ensure guest concerns resolved and/or forwards to the manager on duty
  •  Knowledge of menu, wine list, concierge program and all promotions for the restaurant and hotel
  • Complete food and beverage knowledge and be able to communicate in detail to guests
  •  Comply with Portola Hotel & Spa’s standards of conduct

Skills and Specifications

  • Ability to perform job functions in past-faced, high volume environment
  • Speed, accuracy and attention to detail
  • Excellent communication skills, both verbal and written
  • Computer and phone skills
  • Ability to take anticipate guest needs, take initiative and be a self-starter
  • Ability to stand and maintain a well-paced walk for an extended period of time
  • Ability to lift and carry up to 10 lbs

Education and Experience

  • Knowledge of food and beverage service procedures preferred
  • High School Diploma preferred
  • Minimum 18 years of age required

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

 AA/EOE/M/F/D/V

Food & Beverage Busser

Located in the heart of downtown Monterey, adjacent to the Monterey Conference Center (currently undergoing a $60 million dollar renovation) the AAA Four Diamond Portola Hotel & Spa has created a brand new, high volume bar/restaurant, offering lunch and dinner daily.

Opening in April 2017, our trendy bar concept will feature hand-crafted cocktails, draft wine and craft beer from Peter B’s designed to quickly serve our large group conference attendees.

Sourcing local farmers and purveyors from the salad bowl of the world, we’ve built fresh, seasonal menus using the incredible ingredients available throughout Monterey County.

Are you enthusiastic, highly energetic and get a kick out of creating memorable experiences?  Apply on-line today! 

Busser’s are responsible for assisting the Server in guest service. They must have good communication skills, the ability to lift, pull and push moderate weight and be willing to work with urgency in a fast paced environment with continual guest contact.

Duties and Responsibilities

  • Responsible for guest service while complying with a sequence of guest service standards to positively impact the guests’ experience
  • Ability to assume a pleasant and helpful attitude towards guests and fellow staff members
  • Responsible for maintaining work areas and equipment clean
  • Responsible for clearing, wiping down and setting tables with dishes, napkins, silverware, glassware and condiments for the next guest
  • Assists serving staff in delivering food orders to tables
  • Responsible for refilling guest water glasses and coffee cups
  • Maintain sanitation, health and safety standards in work areas
  • Complete food and beverage knowledge and be able to communicate in detail to guests
  • Comply with Portola Hotel & Spa’s standards of conduct
  • Assist bartenders with refilling ice bins, washing glassware, clearing dishes and replacing beverage products when scheduled as bar back 

Skills and Specifications

  • Ability to perform job functions in past-faced, high volume environment
  • Speed, accuracy and attention to detail when dealing with guest orders, plating and delivery of orders
  • Good communication skills, both verbal and written
  • Ability to take anticipate guest needs, take initiative and be a self-starter
  • Ability to stand and maintain a well-paced walk for an extended period of time
  • Ability to lift and carry up to 10 lbs

Education and Experience

  • Previous experience in a restaurant preferred
  • High School Diploma preferred
  • Minimum 18 years of age required

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

 AA/EOE/M/F/D/V

Food & Beverage Runner

Located in the heart of downtown Monterey, adjacent to the Monterey Conference Center (currently undergoing a $60 million dollar renovation) the AAA Four Diamond Portola Hotel & Spa has created a brand new, high volume bar/restaurant, offering lunch and dinner daily.

Opening in April 2017, our trendy bar concept will feature hand-crafted cocktails, draft wine and craft beer from Peter B’s designed to quickly serve our large group conference attendees.

Sourcing local farmers and purveyors from the salad bowl of the world, we’ve built fresh, seasonal menus using the incredible ingredients available throughout Monterey County.

Are you enthusiastic, highly energetic and get a kick out of creating memorable experiences?  Apply on-line today! 

Runners are responsible to the delivery of all food with a sense of urgency while maintaining a friendly, courteous and professional manner and adhering to all health and sanitation regulations.

Duties and Responsibilities

  • Responsible for serving guests while complying with a sequence of guest service standards to positively impact the guests’ experience
  • Ability to assume a pleasant and helpful attitude towards guests and fellow staff members
  • Detailed and working knowledge of all menu items
  • Ensure guest complaints are addressed and/or forwarded to the manager on duty
  • Open communication with kitchen staff to maintain an orderly line
  • Communicate needs to the kitchen in a courteous, professional and concise manner
  • Knowledge of restaurant section, table and seat numbers to ensure accurate delivery of guest orders
  • Maintain sanitation, health and safety standards in work areas
  • Comply with Portola Hotel & Spa’s standards of conduct
  • Complete food and beverage knowledge and be able to communicate in detail to guests

Skills and Specifications

  • Ability to perform job functions in past-faced, high volume environment
  • Good communication skills, both verbal and written
  • Ability to solve problems quickly
  • Basic computer and phone skills
  • Attention to detail
  • Excellent inter-personal skills
  • Ability to take initiative and be a self-starter
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.
  • Ability to handle cash accurately and responsibly
  • Ability to stand and maintain a well-paced walk for an extended period of time
  • Ability to lift up to 10 lbs

Education and Experience

  • Previous experience in a restaurant or bar preferred
  • High School Diplomas or higher preferred
  • Minimum 18 years of age required

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

 AA/EOE/M/F/D/V

Listings for Management Openings

Department Position Description
Housekeeping Assistant Director of Housekeeping

Assists in directing the overall Housekeeping and Laundry operations and act as the Director of Housekeeping in his/her absence. Ensures guestrooms and public areas are consistently clean and maintained according to Portola Hotel & Spa standards. Responsibilities include assisting in maintaining par levels for supplies and equipment and replenishing shortages and other business supplies for daily business.  Schedule inspections of all guest rooms and public areas to ensure everything is clean and in good repair. Conduct pre-shift meetings and review all information pertinent to the day's activities with the Housekeeping team. Also responsible for hiring, training, supervising and counseling of department employees. 

Listings for Full-Time Openings

Department Position Description
NIght Audit Night Auditor

Excellent communication and phone etiquette skills required. Must be detailed oriented and have the ability to multitask. Opera software experience a plus; computer literate, 10 key adding machine. Previous hospitality, night audit or accounting experience required. Graveyard shift. 11pm-7am.

Housekeeping Houseperson

Must be a team player, professional and have a great attitude. Previous hotel experience a plus. Must have flexible availability and be able to work weekends and holidays. 

Housekeeping Public Area Attendant

Responsible for the daily maintenance of all hotel public areas- restrooms, lobby, corridors, etc. Responsible for replenishing any/ all items accordingly and where needed. Must be able to stand/ walk for majority of shift and act with a sense of urgency. Must be professional, have great customer service skills and must be able to communicate effectively in English language. One year experience in maintenance/custodial work required.

Kitchen Cook I

Culinary skills required. A Cook 1 will be required to know culinary terminology, tools used in a kitchen and basic safety and sanitation guidelines. Must be proficient in writing and reading English. Knowledege in cooking meats and fish to the correct temperature. Required cooking skills: Sautéing, baking, blanching, frying, roasting and braising. Knife skills: chopping, slicing, mincing, etc.

Kitchen Cook II

To prepare, produce and present hot food items for the restaurant in accordance with Portola Hotel & Spa recipe cards and plating guides. Must be able to work a fast pace hot line. Basic knife skils required. Kitchen experience preferred. Must have food handlers/"ServSafe" card. 

Peter B's Brewpub Brewery Associate

Peter B's Brew Pub is looking for a passionate Brewery Associate to assist our Brewer in daily operations.

This position will assist with keg cleaning and sanitation, deliveries, account maintenance and any other tasks assigned by the Brewer. Must be able to lift 100lbs on a regular basis.

Great opportunity to be a part of a growing commercial craft brewing operation!

Applicants must be willing and able to work closely with others, be flexible with hours, and have a willingness to learn new techniques and procedures. Must have a valid driver's license and must present a DMV record printout. Must be 21yrs+

Kitchen Steward/Dishwasher

The primary function of the Steward is to operate all dish washing equipment to sanitize kitchen equipment, dishes, pots, pans, glass, cutlery, etc.  The Steward is accountable for maintaining a high standard of sanitation of all kitchen equipment and to maintain the cleanliness of the kitchen area. Maintain the area organized and stocked of all necessary dishware and all other kitchen equipment. 

Listings for Part-Time Openings

Department Position Description
Jacks Restaurant Food Server Assistant (FSA)/Busser

Must be professional, team player and have the ability to multi task. Experience in food and beverage a plus.  Must have or be able to obtain Food Handler Certificate.

Room Service Server

The Room Service Server is responsible for the prompt delivery of orders and amenities to the guest’s rooms and serving the guests in a quick, efficient and courteous manner. Must be able to work a flexible schedule including weekends and holidays.

Peter B's Brewpub Food Server Assistant (FSA)/Busser

Must be professional, team player, be punctual, and have the ability to multi task. Experience in food and beverage preferred. Beer knowledge helpful. Must have or be able to obtain Food Handler Certificate.

Peter B's Brewpub Server

Must have food serving and MICROS experience, be a team player, be punctual, and have open availability to work a flexible schedule. 2 years serving experience preferred. Pub/Beer knowledge is a plus. Food Handler Card required.

Reservations Reservations Agent

The Reservation Agent will sale and input future room reservations for corporate, transient and group guests. Provides excellent service to customers while ensuring the highest possible occupancy and revenue for the hotel.

At least one year of customer service experience in a customer service industry or 6 months in a Hotel Front Desk or Reservations role. Computer knowledge a MUST. Opera knowledge a plus.

Jacks Restaurant Host/Greeter

Exceptional organizational skills required. Must have strong communication and inter-personal skills, ability to handle cash accurately and responsibly.  Micros experience a plus.