Jobs in Monterey

Full-Time Openings

Guest Services

Overnight Bell/Valet Attendant

The Overnight Bell/Valet Attendant is to provide a high level of guest service, providing a positive first and last impression to guests as they arrive and depart the hotel. The position involves assisting guests with their luggage and packages upon arrival and departure, and for arranging transportation when necessary. Ability to work varied shifts, including nights, weekends, and holidays are required.

Bell/Valet Attendant

The Bell/Valet Attendant is to provide a high degree of guest service, providing a positive first and last impression to guests as they arrive and leave the hotel. The position also involves assisting guests with their luggage and packages upon arrival and departure, and for arranging transportation when necessary. Additional responsibilities may include but not limited to; Assists with operations functions within the department, transfers luggage and packages to and from rooms, loading areas, vehicles and luggage storage area by hand or using baggage carts, escorts guests to and from their assigned rooms, and other areas of the hotel, and assist physically challenged travelers and other guests with special needs. Ability to work varied shifts, including weekends and holidays are required.

Housekeeping

Floor Supervisor

The Floor Supervisor is responsible for supervising the Room Attendants and Housepersons on the housekeeping floors. Responsible for cleanliness and service of public areas and guest rooms, report and follow-up on all repair and maintenance needs within your area of responsibility, responsible for the continual training and retraining of new and existing employees. 1-2 years housekeeping supervision experience required.

Houseperson

The Houseperson will be responsible for ensuring the grounds are free of trash/debris/pet waste, exterior of building, garage and surface parking are kept clean. Interiors of all buildings and common areas are clean. Duties include vacuuming, mopping, dusting, polishing, washing windows, cleaning stairwells; assisting directly with all housekeepers and laundry room staff with 'make-ready' as we clean guest rooms. Previous experience preferred, but not required.

Laundry Attendant

The Laundry Attendant are responsible for demonstrating knowledge of proper handling procedures for all hotel linen. Strictly adhere to policies and procedures regarding washing, drying, folding and storing linens. Observe guidelines for using and maintaining all pertinent equipment. Promptly report all safety hazards and maintenance requirements. Must be a team player and have a strong desire to work in a fast paced environment. Previous hotel housekeeping experience a plus. Flexible schedule required and must be available to work weekends & holidays.

Room Attendant

Room Attendants are responsible for maintaining the high level of cleanliness of our guest rooms during and after the guests stay while providing courteous, attentive and efficient service to all guests. Must be a team player and have a strong desire to work in a fast paced environment. Previous hotel housekeeping experience a plus. Flexible schedule required and must be available to work weekends and holidays.

Kitchen

Cook I

The Cook I position is responsible for fulfilling the culinary needs to positively impact our guest’s expectations that includes preparation of salads, garnishes, and basic menu items, baking and sauté work will be done as well as being able to grill meats and fish using a char-broiler. Fulfilling prep-lists and letting the chefs know what needs to be ordered. Completing recipes from recipe cards and creating daily specials as needed. Keeping your work station clean and picked up at all times. Previous experience is required. CA Food Handler’s Card is required. Ability to work flexible schedule, including nights, weekends, and holidays.

Cook III/Banquet Cook

To prepare, produce and present hot food items for the restaurant and for Banquets in accordance with Portola Hotel & Spa recipe cards and plating guides. Must be able to work a fast pace hot line. Basic knife skills required. Kitchen experience required. Must have the ability to communicate and read in English. Must have food handlers/"ServSafe" card. 

Steward/Dishwasher

The primary function of the Steward is to operate all dish washing equipment to sanitize kitchen equipment, dishes, pots, pans, glass, cutlery, etc.  The Steward is accountable for maintaining a high standard of sanitation of all kitchen equipment and to maintain the cleanliness of the kitchen area. Maintain the area organized and stocked of all necessary dishware and all other kitchen equipment. 

Sales

Sales Administrative Assistant

The Sales Administrative Assistant provides administrative support for the Portola Hotel & Spa Sales Team. Responsibilities include preparing proposals/contracts/other correspondence for sales managers, maintaining account/booking databases, interacting with other hotel departments to convey the needs of convention groups, and perform other duties as assigned. Our ideal candidate must be able to work in a fast-paced environment and possess professional customer service, communication, and time management skills. Attention to detail is a must. Strong computer and telephone skills are required. Knowledge of Delphi and Opera are also preferred.

Security

Security Officer

The Security Officer may be responsible for patrolling hallways, parking lots, stairwells, lobbies, bars and restaurants, and other areas of the hotel. The ideal candidate must be a team player, professional, and have a flexible schedule. 2 years of previous security industry, hospitality law enforcement or military experience preferred. 

Part-Time Openings

Jacks Monterey

Busser

Jacks Monterey Bussers are responsible for guest service while complying with a sequence of guest service standards to positively impact the guests’ experience, ability to assume a pleasant and helpful attitude towards guests and fellow staff members, responsible for maintaining work areas and equipment clean. Additional responsibilities will include but not limited to; clearing, wiping down and setting tables with dishes, napkins, silverware, glassware and condiments for the next guest, assists serving staff in delivering food orders to tables, responsible for refilling guest water glasses and coffee cups, and maintain sanitation, health and safety standards in work areas. Previous experience is preferred. 

Server

Jacks Monterey Servers are responsible for serving guests while complying with a sequence of guest service standards to positively impact the guests’ experience. Ability to assume a pleasant and helpful attitude towards guests and fellow staff members, recommend certain dishes, identify ingredients and explain how various items on the menu are prepared, responsible for serving beverages to guests including alcoholic beverages and checking guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages. Additional Responsibilities will include but not limited to; responsible for recording guest orders and relaying orders to the kitchen via P.O.S. system, responsible for observing guests and responding to any additional requests in a timely manner, and responsible for computing the cost of the meal and presenting the guest with the check; Accept payments and provide change as necessary. Previous experience is preferred. 

Runner

Jacks Monterey Runners are responsible for serving guests while complying with a sequence of guest service standards to positively impact the guests’ experience, ability to assume a pleasant and helpful attitude towards guests and fellow staff members, detailed and working knowledge of all menu items, and ensure guest complaints are addressed and/or forwarded to the manager on duty. Additional responsibilities will include but not limited to; open communication with kitchen staff to maintain an orderly line, communicate needs to the kitchen in a courteous, professional and concise manner, knowledge of restaurant section, table and seat numbers to ensure accurate delivery of guest orders, maintain sanitation, health and safety standards in work areas. Previous experience is preferred. 

Bartender

Jacks Monterey Bartenders are responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner while adhering to all health regulations and local liquor laws. Ensures exceptional guest service and creates an inviting atmosphere. Follows Portola Hotel and Spa’s brand standards of quality to ensure guest satisfaction. Previous experience in a restaurant or bar preferred. 

Peter B's Brewpub

Busser

The Peter B’s Busser is responsible for guest service while complying with a sequence of guest service standards to positively impact the guests’ experience, ability to assume a pleasant and helpful attitude towards guests and fellow staff members, responsible for maintaining work areas and equipment clean. Additional responsibilities will include but not limited to; clearing, wiping down and setting tables with dishes, napkins, silverware, glassware and condiments for the next guest, assists serving staff in delivering food orders to tables, responsible for refilling guest water glasses and coffee cups, and maintain sanitation, health and safety standards in work areas. Previous experience is preferred. 

Host/Hostess

The Peter B’s Hostess is responsible for greeting arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the hostess. Additional responsibilities include but not limited to; monitoring the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The hostess is often responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties. Previous experience is preferred. Micro system experience a plus.

Room Service

Order Taker

The Room Service Order Taker is responsible for taking guest food and beverage orders via phone and process the order with the kitchen via Micros. Must be a team player and have a flexible schedule. Must feel confident and have the ability to work in a fast paced environment. Attention to detail is a must. Additional responsibilities may include but not limited to; the prompt delivery of orders and amenities to the guest’s rooms and serving the guests in a quick, efficient and courteous manner. Must be able to work a flexible schedule including weekends and holidays. CA Food Handler’s Card required. 

Server

The Room Service Server is responsible for the prompt delivery of orders and amenities to the guest’s rooms and serving the guests in a quick, efficient and courteous manner. Additional responsibilities may include but not limited to; Taking guest orders by phone, must be familiar with the hotel menu to answer any guest questions, such as those concerning food allergies. Must be able to work a flexible schedule including weekends and holidays. CA Food Handler Card required. 

The Club Room

Host/Hostess

The Club Room Host/Hostess is responsible for greeting arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the hostess. Additional responsibilities include but not limited to; monitoring the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The hostess is often responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties. Previous experience is preferred. Micro system experience a plus.

Server

The Club Room Server is responsible for serving guests while complying with a sequence of guest service standards to positively impact the guests’ experience. Ability to assume a pleasant and helpful attitude towards guests and fellow staff members, recommend certain dishes, identify ingredients and explain how various items on the menu are prepared, responsible for serving beverages to guests including alcoholic beverages and checking guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages. Additional Responsibilities will include but not limited to; responsible for recording guest orders and relaying orders to the kitchen via P.O.S. system, responsible for observing guests and responding to any additional requests in a timely manner, and responsible for computing the cost of the meal and presenting the guest with the check; Accept payments and provide change as necessary. Previous experience is preferred.