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Jobs in Monterey

Browse Hospitality Careers

Advance your career with our assortment of exciting jobs in Monterey. Applicants are encouraged to apply in person whenever possible. Please apply online only if you are unable to apply in person for our listed hotel careers; we want to see your smiling face!

We accept applications in our office Thursdays from 1:00pm - 5:00pm.


Why Start Your Hospitality Career with Portola?

The Portola Hotel & Spa Offers a competitive wage/benefit package which includes Medical, Dental and Life Insurance, Paid Vacation, Sick Pay, 401(k) Retirement Savings Program, Educational Reimbursement Program, and a Complimentary Salad Bar Buffet during Meal Periods.

Resumes may also be faxed to (831) 375-0857. For more information, call (831) 649-2696. 


Listings for New Restaurant Openings

Department Position Description
Food & Beverage Server (F&B)

Located in the heart of downtown Monterey, adjacent to the Monterey Conference Center (currently undergoing a $60 million dollar renovation) the AAA Four Diamond Portola Hotel & Spa has created a brand new, high volume bar/restaurant, offering lunch and dinner daily.

Opening in April 2017, our trendy bar concept will feature hand-crafted cocktails, draft wine and craft beer from Peter B’s designed to quickly serve our large group conference attendees.

Sourcing local farmers and purveyors from the salad bowl of the world, we’ve built fresh, seasonal menus using the incredible ingredients available throughout Monterey County.

Are you enthusiastic, highly energetic and get a kick out of creating memorable experiences?  Apply on-line today! 

Servers are responsible for serving guests in the restaurant. They must be personable and able to work in an ever- changing, fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. Speed, accuracy, attention to detail, courtesy and anticipation of guests needs are essential.

Duties and Responsibilities

  • Responsible for serving guests while complying with a sequence of guest service standards to positively impact the guests’ experience
  • Ability to assume a pleasant and helpful attitude towards guests and fellow staff members
  • Recommend certain dishes, identify ingredients and explain how various items on the menu are prepared
  • Responsible for serving beverages to guests including alcoholic beverages.  Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages
  • Responsible for recording guest orders and relaying orders to the kitchen via P.O.S. system
  • Responsible for observing guests and responding to any additional requests in a timely manner
  • Responsible for computing the cost of the meal and presenting the guest with the check; Accept payments and provide change as necessary
  • Responsible for noticing and refilling salt, pepper, sugar, cream, condiments and napkins
  • Responsible for replacing tableware and linens
  • Set tables for next meal period according to standard
  • Maintain sanitation, health and safety standards in work areas
  • Complete food and beverage knowledge and be able to communicate in detail to guests
  • Comply with Portola Hotel & Spa’s standards of conduct

Skills and Specifications

  • Ability to perform job functions in past-faced, high volume environment
  • Good communication skills, both verbal and written
  • Ability to solve problems quickly
  • Basic computer and phone skills
  • Excellent inter-personal skills
  • Ability to take initiative and be a self-starter
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.
  • Ability to handle cash accurately and responsibly
  • Ability to stand and maintain a well-paced walk for an extended period of time
  • Ability to lift up to 10 lbs

Education and Experience

  • Previous experience in a restaurant preferred
  • High School Diploma or higher preferred
  • 21 years of age preferred

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

 AA/EOE/M/F/D/V

Food & Beverage Host

Located in the heart of downtown Monterey, adjacent to the Monterey Conference Center (currently undergoing a $60 million dollar renovation) the AAA Four Diamond Portola Hotel & Spa has created a brand new, high volume bar/restaurant, offering lunch and dinner daily.

Opening in April 2017, our trendy bar concept will feature hand-crafted cocktails, draft wine and craft beer from Peter B’s designed to quickly serve our large group conference attendees.

Sourcing local farmers and purveyors from the salad bowl of the world, we’ve built fresh, seasonal menus using the incredible ingredients available throughout Monterey County.

Are you enthusiastic, highly energetic and get a kick out of creating memorable experiences?  Apply on-line today! 

Hosts are responsible for setting the stage for an exception dining experience by making every guest feel well and demonstrating genuine hospitality towards everyone who walks in the door. They are responsible for seating guests, managing a wait list during high volume, and engaging with guests while they are waiting, being seated, or exiting. 

Duties and Responsibilities

  • Compliance with a sequence of guest service standards to positively impact the guests’ experience
  • Ability to assume a pleasant and helpful attitude towards guests and fellow staff
  • Responsible for greeting guests upon arrival and escorting them to tables
  • Responsible for scheduling reservation in conjunction with managers and F&B coordinator
  • Knowledge and proper use of floor plans including server sections, table/seat numbers
  • Responsible for notifying servers when a table in sat in their section
  • Responsible for maintaining even covers between all servers on the floor
  • Responsible for updating OpenTable with current table covers
  • Responsible to reading Banquet Event Orders, group resumes and reservation notes
  • Responsible for answering restaurant phone within 3 rings and maintain pleasant and professional phone etiquette
  • Responsible to maintain order and cleanliness at host stand and front of restaurant
  • Ensure guest concerns resolved and/or forwards to the manager on duty
  •  Knowledge of menu, wine list, concierge program and all promotions for the restaurant and hotel
  • Complete food and beverage knowledge and be able to communicate in detail to guests
  •  Comply with Portola Hotel & Spa’s standards of conduct

Skills and Specifications

  • Ability to perform job functions in past-faced, high volume environment
  • Speed, accuracy and attention to detail
  • Excellent communication skills, both verbal and written
  • Computer and phone skills
  • Ability to take anticipate guest needs, take initiative and be a self-starter
  • Ability to stand and maintain a well-paced walk for an extended period of time
  • Ability to lift and carry up to 10 lbs

Education and Experience

  • Knowledge of food and beverage service procedures preferred
  • High School Diploma preferred
  • Minimum 18 years of age required

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

 AA/EOE/M/F/D/V

Food & Beverage Busser

Located in the heart of downtown Monterey, adjacent to the Monterey Conference Center (currently undergoing a $60 million dollar renovation) the AAA Four Diamond Portola Hotel & Spa has created a brand new, high volume bar/restaurant, offering lunch and dinner daily.

Opening in April 2017, our trendy bar concept will feature hand-crafted cocktails, draft wine and craft beer from Peter B’s designed to quickly serve our large group conference attendees.

Sourcing local farmers and purveyors from the salad bowl of the world, we’ve built fresh, seasonal menus using the incredible ingredients available throughout Monterey County.

Are you enthusiastic, highly energetic and get a kick out of creating memorable experiences?  Apply on-line today! 

Busser’s are responsible for assisting the Server in guest service. They must have good communication skills, the ability to lift, pull and push moderate weight and be willing to work with urgency in a fast paced environment with continual guest contact.

Duties and Responsibilities

  • Responsible for guest service while complying with a sequence of guest service standards to positively impact the guests’ experience
  • Ability to assume a pleasant and helpful attitude towards guests and fellow staff members
  • Responsible for maintaining work areas and equipment clean
  • Responsible for clearing, wiping down and setting tables with dishes, napkins, silverware, glassware and condiments for the next guest
  • Assists serving staff in delivering food orders to tables
  • Responsible for refilling guest water glasses and coffee cups
  • Maintain sanitation, health and safety standards in work areas
  • Complete food and beverage knowledge and be able to communicate in detail to guests
  • Comply with Portola Hotel & Spa’s standards of conduct
  • Assist bartenders with refilling ice bins, washing glassware, clearing dishes and replacing beverage products when scheduled as bar back 

Skills and Specifications

  • Ability to perform job functions in past-faced, high volume environment
  • Speed, accuracy and attention to detail when dealing with guest orders, plating and delivery of orders
  • Good communication skills, both verbal and written
  • Ability to take anticipate guest needs, take initiative and be a self-starter
  • Ability to stand and maintain a well-paced walk for an extended period of time
  • Ability to lift and carry up to 10 lbs

Education and Experience

  • Previous experience in a restaurant preferred
  • High School Diploma preferred
  • Minimum 18 years of age required

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

 AA/EOE/M/F/D/V

Food & Beverage Runner

Located in the heart of downtown Monterey, adjacent to the Monterey Conference Center (currently undergoing a $60 million dollar renovation) the AAA Four Diamond Portola Hotel & Spa has created a brand new, high volume bar/restaurant, offering lunch and dinner daily.

Opening in April 2017, our trendy bar concept will feature hand-crafted cocktails, draft wine and craft beer from Peter B’s designed to quickly serve our large group conference attendees.

Sourcing local farmers and purveyors from the salad bowl of the world, we’ve built fresh, seasonal menus using the incredible ingredients available throughout Monterey County.

Are you enthusiastic, highly energetic and get a kick out of creating memorable experiences?  Apply on-line today! 

Runners are responsible to the delivery of all food with a sense of urgency while maintaining a friendly, courteous and professional manner and adhering to all health and sanitation regulations.

Duties and Responsibilities

  • Responsible for serving guests while complying with a sequence of guest service standards to positively impact the guests’ experience
  • Ability to assume a pleasant and helpful attitude towards guests and fellow staff members
  • Detailed and working knowledge of all menu items
  • Ensure guest complaints are addressed and/or forwarded to the manager on duty
  • Open communication with kitchen staff to maintain an orderly line
  • Communicate needs to the kitchen in a courteous, professional and concise manner
  • Knowledge of restaurant section, table and seat numbers to ensure accurate delivery of guest orders
  • Maintain sanitation, health and safety standards in work areas
  • Comply with Portola Hotel & Spa’s standards of conduct
  • Complete food and beverage knowledge and be able to communicate in detail to guests

Skills and Specifications

  • Ability to perform job functions in past-faced, high volume environment
  • Good communication skills, both verbal and written
  • Ability to solve problems quickly
  • Basic computer and phone skills
  • Attention to detail
  • Excellent inter-personal skills
  • Ability to take initiative and be a self-starter
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.
  • Ability to handle cash accurately and responsibly
  • Ability to stand and maintain a well-paced walk for an extended period of time
  • Ability to lift up to 10 lbs

Education and Experience

  • Previous experience in a restaurant or bar preferred
  • High School Diplomas or higher preferred
  • Minimum 18 years of age required

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

 AA/EOE/M/F/D/V

Listings for Management Openings

Department Position Description
Housekeeping Assistant Director of Housekeeping

Assists in directing the overall Housekeeping and Laundry operations and act as the Director of Housekeeping in his/her absence. Ensures guestrooms and public areas are consistently clean and maintained according to Portola Hotel & Spa standards. Responsibilities include assisting in maintaining par levels for supplies and equipment and replenishing shortages and other business supplies for daily business.  Schedule inspections of all guest rooms and public areas to ensure everything is clean and in good repair. Conduct pre-shift meetings and review all information pertinent to the day's activities with the Housekeeping team. Also responsible for hiring, training, supervising and counseling of department employees. 

Listings for Full-Time Openings

Department Position Description
Guest Services Front Desk Agent

We are looking for an energetic, positive personality with exceptional communication skills.  Must be show professionalism, be a team player, and a multi-tasker Responsible for greeting, checking-in guests, and providing prompt and courteous service.  Previous customer experience required, hotel experience preferred. Must have the ability to stand for long periods of time.  Must be flexible regarding working hours.

Kitchen Steward/Dishwasher

The primary function of the Steward is to operate all dish washing equipment to sanitize kitchen equipment, dishes, pots, pans, glass, cutlery, etc.  The Steward is accountable for maintaining a high standard of sanitation of all kitchen equipment and to maintain the cleanliness of the kitchen area. Maintain the area organized and stocked of all necessary dishware and all other kitchen equipment. 

Listings for Part-Time Openings

Department Position Description
Jacks Restaurant Food Server Assistant (FSA)/Busser

Must be professional, team player and have the ability to multi task. Experience in food and beverage a plus.  Must have or be able to obtain Food Handler Certificate.

Peter B's Brewpub Food Server Assistant (FSA)/Busser

Must be professional, team player, be punctual, and have the ability to multi task. Experience in food and beverage preferred. Beer knowledge helpful. Must have or be able to obtain Food Handler Certificate.

NIght Audit Night Auditor

Excellent communication and phone etiquette skills required. Must be detailed oriented and have the ability to multitask. Opera software experience a plus; computer literate, 10 key adding machine. Previous hospitality, night audit or accounting experience required. Graveyard shift. 11pm-7am.