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Jobs in Monterey

Browse Hospitality Careers

Advance your career with our assortment of exciting jobs in Monterey. Applicants are encouraged to apply in person whenever possible. Please apply online only if you are unable to apply in person for our listed hotel careers; we want to see your smiling face!

We accept applications in our office Thursdays from 1:00pm - 5:00pm.


Why Start Your Hospitality Career with Portola?

The Portola Hotel & Spa Offers a competitive wage/benefit package which includes Medical, Dental and Life Insurance, Paid Vacation, Sick Pay, 401(k) Retirement Savings Program, Educational Reimbursement Program, and a Complimentary Salad Bar Buffet during Meal Periods.

Resumes may also be faxed to (831) 375-0857. For more information, call (831) 649-2696. 


Listings for New Restaurant Openings

Department Position Description
Jacks Monterey Busser

Located in the heart of downtown Monterey, adjacent to the Monterey Conference Center (currently undergoing a $60 million dollar renovation), the AAA Four Diamond Portola Hotel & Spa has created a brand new, high volume bar/restaurant, offering lunch and dinner daily.

Opened in April 2017, our trendy bar concept features hand-crafted cocktails, draft wine and craft beer from Peter B’s designed to quickly serve our large group conference attendees.

Sourcing local farmers and purveyors from the salad bowl of the world, we’ve built fresh, seasonal menus using the incredible ingredients available throughout Monterey County.

Are you enthusiastic, highly energetic and get a kick out of creating memorable experiences?  Apply on-line today! 

Busser’s are responsible for assisting the Server in guest service. They must have good communication skills, the ability to lift, pull and push moderate weight and be willing to work with urgency in a fast paced environment with continual guest contact.

Duties and Responsibilities

  • Responsible for guest service while complying with a sequence of guest service standards to positively impact the guests’ experience
  • Ability to assume a pleasant and helpful attitude towards guests and fellow staff members
  • Responsible for maintaining work areas and equipment clean
  • Responsible for clearing, wiping down and setting tables with dishes, napkins, silverware, glassware and condiments for the next guest
  • Assists serving staff in delivering food orders to tables
  • Responsible for refilling guest water glasses and coffee cups
  • Maintain sanitation, health and safety standards in work areas
  • Complete food and beverage knowledge and be able to communicate in detail to guests
  • Comply with Portola Hotel & Spa’s standards of conduct
  • Assist bartenders with refilling ice bins, washing glassware, clearing dishes and replacing beverage products when scheduled as bar back 

Skills and Specifications

  • Ability to perform job functions in past-faced, high volume environment
  • Speed, accuracy and attention to detail when dealing with guest orders, plating and delivery of orders
  • Good communication skills, both verbal and written
  • Ability to take anticipate guest needs, take initiative and be a self-starter
  • Ability to stand and maintain a well-paced walk for an extended period of time
  • Ability to lift and carry up to 10 lbs

Education and Experience

  • Previous experience in a restaurant preferred
  • High School Diploma preferred
  • Minimum 18 years of age required

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

 AA/EOE/M/F/D/V

Listings for Management Openings

Department Position Description
Housekeeping Assistant Director of Housekeeping

Assists in directing the overall Housekeeping and Laundry operations and act as the Director of Housekeeping in his/her absence. Ensures guestrooms and public areas are consistently clean and maintained according to Portola Hotel & Spa standards. Responsibilities include assisting in maintaining par levels for supplies and equipment and replenishing shortages and other business supplies for daily business.  Schedule inspections of all guest rooms and public areas to ensure everything is clean and in good repair. Conduct pre-shift meetings and review all information pertinent to the day's activities with the Housekeeping team. Also responsible for hiring, training, supervising and counseling of department employees. 

Listings for Full-Time Openings

Department Position Description
NIght Audit Night Auditor

Excellent communication and phone etiquette skills required. Must be detailed oriented and have the ability to multitask. Opera software experience a plus; computer literate, 10 key adding machine. Previous hospitality, night audit or accounting experience required. Graveyard shift. 11pm-7am.

Housekeeping Houseperson

Must be a team player, professional and have a great attitude. Previous hotel experience a plus. Must have flexible availability and be able to work weekends and holidays. 

Reservations Reservations Agent

The Reservation Agent will sale and input future room reservations for corporate, transient and group guests. Provides excellent service to customers while ensuring the highest possible occupancy and revenue for the hotel.

At least one year of customer service experience in a customer service industry or 6 months in a Hotel Front Desk or Reservations role. Computer knowledge a MUST. Opera knowledge a plus.

Kitchen Cook I

Culinary skills required. A Cook 1 will be required to know culinary terminology, tools used in a kitchen and basic safety and sanitation guidelines. Must be proficient in writing and reading English. Knowledege in cooking meats and fish to the correct temperature. Required cooking skills: Sautéing, baking, blanching, frying, roasting and braising. Knife skills: chopping, slicing, mincing, etc.

Kitchen Cook II

To prepare, produce and present hot food items for the restaurant in accordance with Portola Hotel & Spa recipe cards and plating guides. Must be able to work a fast pace hot line. Basic knife skils required. Kitchen experience preferred. Must have food handlers/"ServSafe" card. 

Peter B's Brewpub Brewery Associate

Peter B's Brew Pub is looking for a passionate Brewery Associate to assist our Brewer in daily operations.

This position will assist with keg cleaning and sanitation, deliveries, account maintenance and any other tasks assigned by the Brewer. Must be able to lift 100lbs on a regular basis.

Great opportunity to be a part of a growing commercial craft brewing operation!

Applicants must be willing and able to work closely with others, be flexible with hours, and have a willingness to learn new techniques and procedures. Must have a valid driver's license and must present a DMV record printout. Must be 21yrs+

Housekeeping Room Attendant

Room Attendants are responsible for maintaining the high level of cleanliness of our guest rooms during and after the guests stay while providing courteous, attentive and efficient service to all guests.  Must be a team player and have a strong desire to work in a fast paced environment. Previous hotel housekeeping experience a plus. Flexible schedule required and must be available to work weekends & holidays.

Jacks & Peter B's Supervisor Restaurant Supervisor

Take a step away from the ordinary and toward the excitement of Central California's Monterey Bay. The Portola Hotel & Spa, a unique nautical-inspired hotel in Monterey, CA, is surrounded by sought-after shopping and fine dining destinations, spectacular coastal trails and beaches, and the rich historical setting of Old Monterey. Our waterfront hotel overlooking Monterey Bay boasts an ideal location near Carmel by the Sea, Big Sur, Carmel Valley, 17-Mile Drive, and the world-class Pebble Beach Golf Links.

The Restaurant Supervisor will direct all restaurant personnel to perform effectively in their roles.  Lead by example and displays thorough knowledge of all restaurant positions.  Promote complete guest satisfaction through pride in workmanship and by using all aspects of the STAR program.

RECOGNITION – Address guests and employees by name.  Whenever possible, welcome back returning guests and thanks them.

FRIENDLINESS – Greet all guests and co-workers with a warm, friendly smile.  Use every opportunity to initiate guest/employee contact by making eye contact, smiling and saying “good morning”, etc.

PROFESSIONALISM – Handle all guest requests, inquiries and concerns as a professional.  Take the appropriate action to deal with those needs and resolve issues always with the guest’s needs at heart.

RESPONSIVENESS – The needs of our guests will always come first.  Ensure that we anticipate those needs before the guest has to ask and respond promptly to ensure their satisfaction.

REWARDS – Sincerely thank each guest for their business and invite them to return.

Requirements

QUALIFICATIONS

  • Associate’s Degree in related field required, Bachelors preferred.
  • Four (4) years' of experience in Restaurant or Food & Beverage is strongly preferred
  • good written and verbal communication skills
  • Ability to interact effectively with various levels of management
  • Ability to communicate well with staff
  • Demonstrated ability to supervise, motivate, and evaluate staff 

Listings for Part-Time Openings

Department Position Description
The Club Room Busser

Must be professional, team player and have the ability to multi task. Experience in food and beverage a plus.  Must have or be able to obtain Food Handler Certificate.

Room Service Server

The Room Service Server is responsible for the prompt delivery of orders and amenities to the guest’s rooms and serving the guests in a quick, efficient and courteous manner. Must be able to work a flexible schedule including weekends and holidays.

Peter B's Brewpub Food Server Assistant (FSA)/Busser

Must be professional, team player, be punctual, and have the ability to multi task. Experience in food and beverage preferred. Beer knowledge helpful. Must have or be able to obtain Food Handler Certificate.

Jacks Restaurant Server

Must be a team player and have been on a service team. Great attitude and communication skills a must. Previous serving experience required. Micros experience a plus. Food Handler Card required.

Peter B's Brewpub Host/Greeter

Exceptional organizational skills. Excellent inter-personal skills, ability to handle cash accurately and responsibly. Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand the primary language used in the workplace.  Micros experience a plus.

Guest Services Porter

Must have a valid California Drivers License and 2 years manual drivng experience. Previous bell/valet experience a plus. Must provide driving history record issued by DMV. Must be available to work weekends and holidays. 11pm-7am shift.

Banquet Houseperson/Set-Up

Must have quick problem solving ability, excellent inter-personal skills, and must be extremely organized.  Detail oriented a must.  Banquet set-up experience preferred.  Looking for someone who is energetic, can build a strong team and who has great communication skills. On-Call position.

The Club Room Host/Greeter

Exceptional organizational skills required. Must have strong communication and inter-personal skills, ability to handle cash accurately and responsibly.  Micros experience a plus.

Housekeeping Graveyard Laundry Attendant

Must be a team player, have a great attitude and have a flexible schedule. Must work with a sense of urgency and have great time-management skills. PM shift 1:30am-10am.

Room Service Order Taker

A Room Service Order Taker is responsible for taking guest food and beverage room service orders via phone and process the order with the kitchen via Micros.  Must be a team player and have a flexible schedule. Must feel confident and have the ability to work in a fast paced environment. Attention to detail is a must.  Food Handler certificate required.