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Ariel view of Monterey.

Monterey Bay Hotel & Travel Guide

Hotel Guide

Portola Hotel & Spa is a coastal retreat with local charm and modern luxuries in the heart of downtown Monterey. From our award-wining craft brewery and restaurants to our soothing day spa, our hotel is a relaxing destination for vacation, business and more. 

 

Courtyard queen guest room.

GUEST ROOM FEATURES

  • Lighted ceiling fans
  • 49" flat-screen TVs
  • Full length mirrors
  • Refrigerator
  • Complimentary WiFi
  • 300 thread-count white linens
  • Eco-friendly bath amenities
  • Headboard with built-in lighting & USB outlet
  • Hypoallergenic bedding
  • Safe
  • Iron & ironing board
  • Keurig® Coffee Maker, featuring coffee & tea services
  • Lighted makeup mirrors
  • Luggage rack
  • On-demand movies*
  • Robes
  • Voicemail
  • Work desks
  • Hairdryer

*Fee associated with amenity.

VIEW ROOMS
Mother and son enjoying the guest room.

GUEST SERVICES

  • High-speed wireless Internet
  • Shops & galleries
  • Spa on the Plaza
  • Restaurants & brewery
  • Fed-Ex, UPS, USPS Services
LEARN MORE about GUEST SERVICES
Studio King guest room that connects to another room.

CONNECTING ROOMS

Portola Hotel & Spa offers connecting rooms that are perfect for families and groups. Please contact our reservations team at [email protected] to place your request.

Partial Harbor view ADA King guest room.

ACCESSIBLE ROOMS & SPACES

Portola Hotel & Spa offers accessible rooms, suites, parking, and public spaces to ensure that every guest enjoys the best experiences. 

  • Fire alarms for audio & visually impaired 
  • Accessible doorways to all public areas
  • Service animals are accepted
  • Alternative text signage in all public spaces
  • Accessible self-parking
LEARN MORE about ACCESSIBLE ROOMS & SPACES
Old Fisherman's Wharf

GETTING HERE

Portola Hotel & Spa is located in downtown Monterey, California, steps from shopping, dining, and attractions, including Old Fisherman's Wharf.

  • 10 minute drive from Monterey Regional Airport
  • 75 miles from San Jose International Airport
  • 105 miles from San Francisco International Airport

Portola Hotel & Spa offers an on-site parking garage for all hotel guests. 

  • Self-Parking: $25 per day (In/Out Privileges)
  • Valet Services: $32 per day

Applicable taxes apply. Parking rates are subject to change without notice. 

 

 
LEARN MORE about GETTING HERE
A family check in Portola Hotel & Spa lobby.

RESERVATION & CONTACT

Direct: (831) 649-4511
Reservations: (888) 222-5851
Fax: (831) 649-4115
Email: [email protected]

Monterey Travel Tips

Hotel

Portola Hotel & Spa offers several specials, discounts, packages, and hotel deals to make your travel planning easy. Book one of our specials to enjoy our best savings for an easy escape to Monterey Bay.

Portola Hotel & Spa offers complimentary Wi-Fi for guests in the hotel lobby, making it easy to connect with home and office while you travel. Learn more about our Wi-Fi and other amenities on our Amenities & Services page.

Portola Hotel & Spa offers a complimentary fitness center for hotel guests, open 7 days a week, 24 hours a day. The fitness center offers cardio and weight training equipment for a total body workout.

Portola Hotel & Spa offers accessible rooms, meeting space, and common areas for guests with disabilities. For more information about the physical features of our accessible rooms, common areas or special services, call (888) 222-5851.

Portola Hotel & Spa offers catering services and menus to add delicious food and flavor to your meetings and events. To learn more about meeting/event services, visit our “Why Meet in Monterey” page for more information.

The nearest Portola Hotel & Spa airport is Monterey (MRY) Airport, less than 4 miles away. Other airports like San Jose International Airport (SJC) (75 miles) and San Francisco International Airport (SFO) (105 miles) are easily accessible.

For more information, please visit our Map & Directions page.

Yes, Portola Hotel & Spa offers valet parking and covered self-parking for guests for an additional fee.

Portola Hotel & Spa offers two exclusive on-site restaurants that capture the Californian spirit seamlessly. Dine at Jacks Monterey for globally inspired California Cuisine and enjoy a locally crafted beer at the on-site brewery and sports bar, Peter B’s Brewpub.

Concierge services are available Tuesday through Saturday at the Portola Hotel & Spa. The front desk can assist with information about the property and the destination.

Check-in at Portola Hotel & Spa starts at 4 pm, and Check-out is at noon.

  • Early check-in fee: $40*
  • Late check-out fee: $50*

*Based upon availability.

Reservations must be canceled by 4 pm at least 48 hours before arrival. Late cancellation will result in a charge equal to the first night's room and tax. Modify or cancel direct bookings by calling the hotel Reservations department or using your confirmation number online. Reservations with advanced purchase rates and other limited exclusions will be subject to the rate offer rules communicated during booking. Advanced Purchase rates may be canceled but are non-refundable.

The Portola Hotel & Spa is a pet-friendly hotel. A $50 pet fee, per room, per night applies. Pet fees are exclusive of taxes. Two pets per room max; however, we do not have breed or size restrictions. For more information, visit https://www.portolahotel.com/our-hotel/pet-friendly

  • The Portola Hotel & Spa is located in the heart of downtown Monterey, CA. Just steps away from historic Fisherman’s Wharf and the Monterey Bay, our hotel offers 379 newly renovated guest rooms and suites, 60,000 square feet of meeting space with the adjacent Monterey Conference Center, a day spa, and a variety of other amenities, perfect for both groups and leisure guests.

    For more information, please visit our Map & Directions page.

Portola Hotel & Spa offers 60,000 square feet of flexible indoor space with the adjacent Monterey Conference Center and 60,000 square feet of outdoor event space for meetings, conferences, and celebratory functions.

Portola Hotel & Spa offers an outdoor plunge pool for an enjoyable swimming session. You can also relax in the Jacuzzi in the cool coastal breeze.

The Portola Hotel & Spa features 379 newly renovated guest rooms and suites.

For more information about guest rooms, please visit our Accommodations page.

The Portola Hotel & Spa is proud to be a green, U.S. Green Building Council LEED® Certified property. We have a history of supporting our environment and have participated in several programs dedicated to conserving environmental resources.

For more information, visit our Eco-Friendly Hotel page.

The Portola Hotel & Spa offers on-site parking with both in and out privileges. Daily self-parking is available for $25 per day and $32 a day for valet service, plus applicable taxes. Parking rates are subject to change without notice.

For more information, please visit our Map & Directions page.

Room rates are subject to the following fees per room per night:

  • Occupancy Tax: 12%
  • CA Tourism Tax: 0.065%
  • County Tourism Assessment: $4.00
  • CCFD: 4.15%

No resort fees!

  • Kids stay free – max child age 17
  • Late cancellations: Forfeit one (1) nights room and tax charge unless otherwise stated on the reservation
  • No show Reservation: Forfeit one (1) nights room and tax charge
  • Early check-in fee: $40 (based upon availability)
  • Late check-out fee: $50 (based upon availability)

Reservations booked directly through Portola Hotel & Spa either online or by a reservations agent must be guaranteed by a credit card when you book your stay. A valid government issued photo ID will be required upon check-in.

Accommodations

Our accommodations offer a functional workspace with a work desk and chair so you can stay productive while visiting the Monterey Peninsula.

Concierge services are available Tuesday through Saturday at the Portola Hotel & Spa. The front desk can assist with information about the property and the destination.

The Portola Hotel & Spa is a pet-friendly hotel. A $50 pet fee, per room, per night applies. Pet fees are exclusive of taxes. Two pets per room max; however, we do not have breed or size restrictions. For more information, visit https://www.portolahotel.com/our-hotel/pet-friendly

Our hotel offers irons and ironing boards in rooms and suites. We also offer same day dry cleaning service seven days a week with pick-up and drop-off.

For more information, please visit our Amenities & Services page.

Dining

Jacks Monterey features California Cultural Cuisine and is open daily for breakfast and dinner.

Peter B’s Brewpub is open Thursday through Monday with Happy Hour from 4pm to 6pm and 9pm to 10pm.

Portola Hotel & Spa offers two exclusive on-site restaurants that capture the Californian spirit seamlessly. Dine at Jacks Monterey for globally inspired California Cuisine and enjoy a locally crafted beer at the on-site brewery and sports bar, Peter B’s Brewpub.

Meetings & Events

Portola Hotel & Spa offers meeting space with audiovisual equipment and Wi-Fi to power your events.

Portola Hotel & Spa offers 60,000 square feet of flexible indoor space with the adjacent Monterey Conference Center and 60,000 square feet of outdoor event space for meetings, conferences, and celebratory functions.

The Portola Hotel & Spa offers 60,000 square feet of meeting space with the adjacent Monterey Conference Center. Our experienced catering, convention services and on site event technology staff will professionally handle all the details of your meeting or special event.

For more information, please visit our Meetings & Events page.

Spa

Spa on the Plaza is located on Alvarado walkway, across from Carmel Bakery - next to Crepes of Brittany.

To go menu items are available from Jacks Monterey or Peter B’s Brewpub during restaurant hours of operation.

The Spa offers a Premiere Package - which includes sparkling wine with your choice of chocolate-covered strawberries or a cheese and cracker platter. In addition, you are more than welcome to bring snacks to the spa.

Yes, all spa treatments include access to the steam room, pool, Jacuzzi, and relaxation rooms before and after your services.

Spa on the Plaza provides a robe and sandals. Shampoo, conditioner, body wash, hairbrushes, and lotion are available in the locker rooms. Please bring a bathing suit if you plan to relax by the outdoor pool or Jacuzzi.

Spa on the Plaza is open to hotel guests and the public. To book a treatment, visit spaontheplaza.com.

Overnight guests have access to the hotel’s spa, Spa on the Plaza. Our award-winning day spa features separate men’s and ladies’ locker rooms and a relaxation lounge. The 6,000 square foot facility offers 11 treatment rooms and an extensive spa menu of more than 40 signature treatments. Spa on the Plaza is open Wednesday through Monday.

The fitness center is open 24 hours a day for overnight guests. Access to the pool and Jacuzzi is available 7am to 10pm for all overnight and Spa on the Plaza guests.

For more information, please visit our Amenities & Services page.