A LUXURY HOTEL BY MONTEREY BAY
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Rooms & Suites
Specials & Packages
MEETINGS & EVENts
Traveler's Insights
- What time is check-in and check-out at Portola Hotel & Spa?
Our hotel Check-in starts at 4pm, and Check-out is at 12pm noon.
- Early check-in fee: $40*
- Late check-out fee: $50*
*Based upon availability
- Does the Portola Hotel & Spa have Concierge services?
Concierge services are available Tuesday through Saturday. The front desk can assist with information about the property and the destination. Explore the Destination Guide for information about local dining, attractions, and activities throughout the area.
- What is the cancellation policy?
Free cancellation up to 4pm two days before arrival. Modify or cancel a reservation booked directly through the hotel. Reservations with advanced purchase rates and other limited exclusions will be subject to the rate offer rules communicated at the time of booking. Please note that changes to the hotel room reservation will be subject to availability and any pricing changes or rate differences.
- Is the Portola Hotel & Spa pet-friendly?
The Portola Hotel & Spa is a pet-friendly hotel. Outside our back door are a coastal recreational trail and Del Monte Beach, where you can walk endlessly with your pet.
A $50 pet fee, per room, per night applies. Pet fees are exclusive of taxes. Two pets per room max; however, we do not have breed or size restrictions. In guest rooms, pets cannot be left unattended. For more information, visit https://www.portolahotel.com/our-hotel/pet-friendly
- What are some of the top amenities at Portola Hotel & Spa?
Overnight guests have access to a fitness center, an outdoor pool, and Jacuzzi. The pool offers cabana seating from 7am to 10pm, and the fitness center is open 24 hours a day. Explore our Spa on the Plaza and extensive treatments offered for deep relaxation.
- Does the Portola Hotel & Spa have Concierge services?
Concierge services are available Tuesday through Saturday. The front desk can assist with information about the property and the destination. Explore the Destination Guide for information about local dining, attractions, and activities throughout the area.