Why Work Here

We are one of the largest hotels on the Peninsula, located in the heart of downtown Monterey, CA. The Portola Hotel is a privately-owned and operated property with three on-site restaurants including Monterey’s original craft brewery, Peter B’s Brewpub. We pride ourselves in offering exceptional service and meaningful guest experiences through Four Diamond service and the hotel’s commitment to sustainability and the environment as Monterey’s first U.S. Green Building Council’s LEED® Certified Hotel.

We seek individuals who are passionate about serving others and being a part of an exceptional team. We are committed to seeking and retaining employees who have a diverse set of backgrounds and experiences, but who are united by their ability to connect with others and deliver on Portola’s promise to our guests.

The Portola Hotel offers many opportunities to move onward and upward in our company due to our focus on training, development, and empowering our associates to promote from within. Here are some examples of employees who have grown significantly personally and professionally with us.

In addition to fostering a professional environment where our team can succeed on a variety of levels, the Portola Hotel & Spa is also proud to be recognized as a culinary externship property by The Culinary Institute of America. 

“The Portola Hotel & Spa is my home away from home and my co-workers are my family. I really love the environment at the hotel because everyone is friendly and welcoming. Working at the Portola Hotel has been a staple for my family. I am able to support my loved ones with extracurricular activities and bring them to the hotel for the annual staff holiday party and picnic.”

Lucia Perez Amaya, 15 Years of Service

Housekeepers cleaning a bedroom
A Person fixing a TV in a hotel

“There are so many reasons why I enjoy working at the Portola Hotel & Spa. While working with the Engineering team, I had the chance to go to school and felt supported along the way. I have been grateful for the opportunities and support I feel from the team.”

Lupe Fraide, 24 Years of Service


Learn About Our Benefits

The Portola Hotel offers market leading wages and competitive benefit programs to ensure that our associates are well taken care of and feel supported by us. Our benefit programs include:

  • Comprehensive medical benefits with a broad-based provider network so that you can choose the plan that works best for you. Plans include medical, dental, vision, and life insurance options.
  • 401(k) retirement savings program after three months of employment.
  • Paid vacation time and sick pay eligibility after satisfying an introductory period.
  • Discounts at on-site restaurants, spa, and neighboring affiliates.

Health & Safety

Portola Hotel & Spa is committed to preventing workplace hazards that could result in employee injury and/or illness; and to complying with all applicable state and local occupational health and safety regulations. Our COVID-19 Infection Prevention Program has been established to help make sure affected employees understand the dangers of COVID-19 and how to prevent the spread of this disease in the workplace.

For more information about the health and safety of the Portola Hotel & Spa’s guests and staff, click here.


Equal Employment Opportunity

It is the policy of the Portola Hotel & Spa to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Portola Hotel & Spa will provide reasonable accommodations for qualified individuals with disabilities. View our Policy Statement.

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